services


GST Free – Postage alone may sometimes cost more than your purchase. We help a bit by not charging GST on items that you order for overseas.


We take care of the documentation, packaging, and handling at no extra cost. Postage is charged according to the approximate amount charged by NZ Post. You may choose either International Airmail Post or Courier with Tracking.

Please be aware that your purchase may incur customs duties or taxes in the country of destination. We have no control over it and we cannot be held liable for the costs. It pays to do a bit of research before you proceed.

Free Uber Ride from Auckland CBD- We’ll pay for your Uber Ride to and from Auckland CBD when you spend a minimum of $500 instore. If you’re coming in as a group, please get in touch with us via email to make arrangements.

Free Shipping- We shoulder postage costs within NZ for orders worth $150 or more.  As for our Possum Merino Knitwear, postage is free anywhere in the world for orders worth $150 or more.

Free Gift Wrapping- We accept requests for gift wrapping, including a personalised message typed in a simple card. Please indicate this in the customer’s note upon checkout or email us your requests directly upon purchase.

Discount on Bulk Purchases- Please get in touch with us if you wish to order a number of items. Discount is available for a single transaction worth $1,000 or more, excluding items on promotion.

Discount for Senior Citizens– Senior citizens get discounts on Full Priced items when they show their Supergold Card or Identification Card upon purchase- 5% Off Footwear, 10% Off Rugs, and 15% Off Possum-Merino Knitwear. Discount cannot be used in conjunction with other shop promotion.

Service to The Community – We offer free fittings of our products, particularly footwear, to residents of retirement villages, nursing homes, and hospitals Auckland wide. We request the Duty Manager or Person-in-Charge to schedule an appointment with us.